CX ON THE ROCKS
PAST EVENTS
April 23rd 2:00 ET
Innovation Foundation: Building a Culture of Experimentation
How to reinforce the right behaviors, turning insights into action at the speed of Al to create a self-funding growth flywheel.
WITH MATT EGOL
April 15th 2:00 ET
Monthly Meeting: Getting Executive Buy-In for Customer Experience
Watch our monthly meeting with our special guest speaker and our breakout discussions.
WITH SPECIAL GUEST: JEANNIE WALTERS
April 10th 4:00 ET
Innovation Foundation: CX on the ROCKS Collective Platform Introduction
Learn how to navigate the platform, maximize its benefits, and engage with like-minded professionals who share your goals.
WITH SEAN ALBERTSON
April 1st 5:00 ET
Innovation Foundation: Demystifying Data
Discover how to elevate organizational influence during this session!
WITH JASON TEN-POW
March 26th 2:00 ET
Innovation Foundation: Are Your Strategy, Culture, and Brand Promise Aligned?
Watch for an interactive discussion on how to modernize your approach to brand, CX, and culture together!
WITH MATT EGOL
March 19th 4:00 ET
Innovation Foundation: Using AI for Dramatic Improvements in Efficiency & CX
Watch to learn how AI can enhance employee efficiency and elevate customer experience!
WITH CHRIS HODGES
March 11th 5:00 ET
Monthly Meeting: CX on the ROCKS
Discover why customer service and experience are more critical than ever and how leading brands are leveraging them to build loyalty and trust!