Shep Hyken helps companies and organizations create an amazing customer-focused culture. See how a few small shifts can lead to dramatic improvements in customer service, sales and employee satisfaction.
 
Join us for an exclusive fireside chat with Shep Hyken, renowned customer service and CX expert, to explore the key findings from the 2024 ACA Study: Achieving Customer Amazement. Discover why customer service and experience are more critical than ever and how leading brands are leveraging them to build loyalty and trust. Shep will share insights on the shifting expectations of consumers, the growing importance of convenience, and the impact of emerging technologies like AI on customer interactions. Don't miss this opportunity to learn actionable strategies for creating exceptional customer experiences that inspire loyalty and drive growth.